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delivery information

costs

We can deliver your hardwood or laminate flooring anywhere in mainland UK.

Delivery is charged at a flat rate of £60.00 per pallet.

Handling is charged at a rate of £100.00 per pallet.

Shipping and handling costs are automatically added to your shopping cart.

delivery schedule

Large flooring deliveries are made using commercial pallet carriers, small deliveries are made using couriers.

All orders are delivered to ‘Kerbside”. This means that the goods will be unloaded at the nearest point of access to the delivery address for the delivery vehicle. Pallet deliveries are generally made on vehicles with a tail lift. Pallets are lowered down and wheeled to the nearest accessible point. Please note that drivers are not insured to enter your house or flat etc under any circumstances. It is advised that you arrange assistance to lift the packs as they can be very heavy.

It is assumed that the delivery address will be accessible by lorry. If this is likely to be a problem ie, the road is subject to vehicle weight or width restrictions, please inform us at the time of order and we can arrange delivery on a smaller vehicle.

Deliveries are dispatched within 72 hours of placing your order and require three to five working days to arrive.

You will be informed via e-mail to confirm the delivery date. Though we can not specify AM or PM.

Please inspect your goods immediately on delivery. No claims with regard to damaged items can be made after our courier has left the delivery address, unless signed for as damaged on delivery.

No liability can be accepted for costs caused by late deliveries or for any other reason. Therefore, we advise against booking tradesmen for installation until the goods have been received.